Mr Play Sports New Recommended Bookmaker Review
Customer Service
Mr Play Sports offers several channels for customer service. However, it is important that punters take note of the times of availability. Live chat is available between 6am and 11pm, Monday through Sunday, although the online bookmaker is likely to increase that to 24/7 availability in future.
The brand also offers support via email, and endeavours to respond to queries received via the medium within 24 hours. The FAQ section is a comprehensive alternative to both live chat and email, which is not usually a feature of new recommended bookmakers. It contains a wealth of information, from what to do if one forgets one’s login details, through to understanding different odds formats.
Security
Punters in the UK can trust Mr Play Sports with their betting, as the brand offers the highest assurances of quality and reliability. Firstly, the online bookmaker is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.
Secondly, the site is protected by 128-bit SSL encryption that keeps punters’ personal details safe and secure. The server is protected by cutting-edge firewalls, and all credit and debit card deposits and withdrawals are processed in a secure environment by Malta-based Aspire Global International LTD, the company that is also responsible for the software that powers the site.
Payment Options
Mr Play Sports accepts a smaller range of payment methods than other sports betting brands do, but even so, punters in the UK should be able to make deposits and withdrawals without any hassle. The site accepts major brands of debit cards, as well as web wallets, prepaid cards, and other methods.
The accepted payment methods for sterling include Skrill and Skrill 1-Tap, Neteller, PayPal, Paysafecard, and Wire Transfer. Other payment methods that can be used at this new recommended bookmaker include Sofort, Trustly, EcoPayz, Euteller, and EPS. Most deposit methods offer instant processing. Wire transfer deposits, however, can take up to six days to process. Withdrawals requested for web wallets take an average of three days to process. Wire transfer withdrawals can take between six and eight days to process.
Odds and Coverage
Like many new recommended bookmakers, Mr Play Sports focuses strongly on football, but this certainly is not to the exclusion of a host of other categories. The diversity of options includes sports such as basketball, tennis, ice hockey, rugby union and rugby league, American and Gaelic football, cricket, horseracing, greyhound racing, motorsport, eSports, MMA, and baseball.
The football offering has Daily, League List, Top Leagues, and In-Play sections. In addition to betting on important leagues such as the EPL, La Liga, and Bundesliga, punters also can find smaller semi-professional clubs. The brand even offers odds on entertainment, special events, and politics. Generally speaking, the odds compare well with similar online bookmakers. In-play betting is not limited to football, the brand also offers it for basketball, ice hockey, volleyball, badminton, cricket, and other sports.
Casino and Live Casino Games
As mentioned above, the Mr Play brand began as an online casino a couple of years before it launched the new recommended bookmaker platform. The games are powered by a staggering number of software providers.
Among them are Playtech, Microgaming, NetEnt, Play’n GO, Thunderkick, and many others. The site offers a vast range of classic, video, and other online slots, as well as classic options such as Blackjack, Roulette, Baccarat, and Poker, and more modern offerings such as scratch cards. Powered by Evolution Gaming, the live casino platform offers various games run by real dealers.
Is There Anything Else You Should Know?
Mr Play offers a couple of online bookmaker promotions, the first of which is a welcome offer.
UK SPORTS WELCOME OFFER
BET 10 , GET 10
New customers only. Max one £10 free bet. Qualifying bets must be placed at odds of 1/1 or greater. Paid as bonus token with min 4/5 odds req. Skrill, Neteller and PayPal not eligible. T&C’s apply ,18+